Our team is more than a group of licensed professionals. Behind every counseling session is a therapist who is committed to your success. Each member of our staff brings a unique blend of clinical expertise and faith-based compassion, ensuring that you receive personalized care tailored to you. We use a variety of effective counseling strategies — including but not limited to Cognitive Behavioral Therapy, Solution-Focused Therapy, and Narrative Therapy — to address real-life struggles such as anxiety, depression, relationship conflicts, and trauma. We are invested in your pursuit of strength, courage, and lasting change.
Janice is a Licensed Professional Counselor with a master's degree in professional counseling from Liberty University. She oversees North Pointe Services operations and supervision for our licensed associate counselors and master's degree interns.
Natalie is a Licensed Professional Counselor who graduated from Grand Canyon University with a master's degree in Clinical Mental Health Counseling.
Shannon is a licensed associate counselor with a master's degree from Grand Canyon University in Clinical Mental Health Counseling.
Angelo is a Licensed Associate Counselor who graduated from Grand Canyon University with a master's degree in Clinical Mental Health Counseling.
Mallory is in the Clinical Mental Health Counselor Program at Grand Canyon University. She currently works under supervision as a clinical intern.
Have questions or need support? Our dedicated customer service team is ready to assist you with scheduling appointments, answering inquiries, and guiding you through the counseling process. Don’t hesitate to reach out — we're here to make your journey toward healing and growth as smooth and supportive as possible.
We understand that navigating the financial aspects of counseling — whether through insurance or direct pay — can feel overwhelming. Our dedicated billing support team is here to provide clear answers and compassionate assistance, ensuring you feel confident and informed every step of the way. Don’t hesitate to reach out with any questions about payment options or insurance coverage — we’re here to help.
We want your experience with our counseling services — whether through our secure telehealth platform or electronic health records system — to be smooth and stress-free. If you encounter any technical issues or need guidance accessing your client portal, our support team is here to help. Don’t hesitate to reach out — we’re committed to ensuring your path to healing remains uninterrupted.
Dive deeper into topics that matter most to your mental, emotional, and spiritual well-being. Our blog offers valuable insights, practical advice, and faith-based encouragement — all designed to support you on your journey of growth and healing. Let each post be a source of strength and inspiration as you walk boldly toward lasting change.
